About Us
1 Touch I.T. is an expanding IT business in the Sherman & Denison Texas region.
ABOUT US
An Expanding IT Business
We offer residential and commercial services and sales. We pride ourselves in putting our customers first and we aim for your complete satisfaction. We make an ongoing effort to provide new and better services to meet the needs of our commercial and residential customers. From computer repair, network installs and troubleshooting, to websites and any kind of Information Technology sales, we offer a broad set of services that ensure your business or home runs as smoothly as possible.
We continue to partner with manufacturers in an effort to support our customers with the most current applications and hardware to establish, maintain and exceed your specific needs. Contact us today for a free quote or suggestion and we will be happy to assist you.
ABOUT US
Our Team
Zack Doty
Founder & Owner
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Founder and owner of 1 Touch IT, established in 2008, providing trusted technology solutions that help small businesses operate efficiently, securely, and with confidence.
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Brings a strong educational foundation in business administration and computer information systems, pairing technical expertise with practical business leadership.
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Committed to building long-term client relationships through integrity, reliability, and a service-first mindset.
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Actively involved in ministry and guided by a faith-centered approach to leadership, emphasizing stewardship, service, and accountability.
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Passionate about helping small businesses thrive while giving back to the community through mentorship, employment opportunities, and hands-on support.
Zach Pugh
Account Manager & Team Lead
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Account Manager and Team Lead who serves as the primary bridge between clients, technical staff, and business leadership, ensuring clear communication and dependable outcomes.
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Combines strong client relationship management with hands-on technical capability, allowing him to step in directly when situations require deeper technical understanding.
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Known for translating complex technical concepts into practical, business-focused solutions that align with organizational goals and compliance requirements.
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Experienced in managing regulated and security-conscious environments, with a strong emphasis on reliability, documentation, and long-term planning.
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Enjoys problem-solving at the intersection of people, process, and technology, particularly where efficiency and trust are critical.
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Outside of work, Zach enjoys hands-on projects and continual self-education, bringing the same curiosity and practicality to his personal interests as he does to his professional work.
Clayton Duval
IT Remote Support Technician
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IT Remote Support Technician providing dependable frontline support to ensure client systems remain stable, secure, and responsive.
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Holds an Associate’s Degree in Cybersecurity and a Network Administrator certification, bringing a security-minded approach to everyday IT support.
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Experienced in supporting phone systems using SkySwitch, along with troubleshooting and maintaining PC hardware and user environments.
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Enjoys building and repairing PCs, with a strong understanding of hardware components and system performance.
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Particularly interested in networking, system security, and hands-on technical problem-solving.
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Outside of work, enjoys working on and modifying cars, applying the same attention to detail and mechanical curiosity found in his technical work.
TESTIMONIALS